Yep that’s really me and my well-adjusted family. While my wife is even more gorgeous, my kids are older and probably have grass stains on those white shirts now, that’s who we are (although I am pretty sure I have about half that amount of hair now). So this about page is as real and raw as it gets. No fluff, no marketing mumbo jumbo and corporate stuffiness. What you see is what you get. Raw and Authentic. I’m the same out as I am at home. If you want a company led by someone that will tell you what you want to hear you are in the wrong place. If you are looking for a team to truly care about your office, advise you, protect you and help you grow your practice then read on.
We have a well oiled operation working successfully with clients in 6 states from the east coast to west coast. 95% of what we do for you can be done remotely once we get your computers working properly (stabilized). The benefit to your office is that that we are out of your way, allowing you to focus on your business. If/when we need someone onsite, we partner with someone local to your office if you are not in our local area. (We are available for onsite work directly in the 50 states also) We have a North American based 30 person helpdesk available to answer your calls 24x7x365. Yep- we are all about relationships and we leverage them extensively to ensure you have exactly the right mix to make your office technology subluxation free.
I have a couple of degrees in Electrical Engineering with a special concentration in Computer Architectures. This has laid a solid foundation for implementing and troubleshooting the most complex problems, allowing us to come up with awesome, think-outside-of-the-box solutions for our clients.
Bet you are wondering how this techno geek get so involved in the chiropractic world. We’ll that’s a long story that I’d much rather tell you in person but put simply- many of my best friends are chiropractors. When I started working with Garrett Gunderson several years ago, I met some amazing docs, whose passions and purpose aligned so well with the way we created value, that it was only a natural path for us to want to help them elevate their practices. Plus they helped my entire family become medication free and pharma independent. For that I am eternally grateful.
I recognized a need for passion and process in the chiropractic space. Passion to ensure that the user experience is as minimally invasive as possible. Passion to ensure that downtime is minimal if not eradicated.
I realized that waiting for your systems to break and then calling the computer guy was a bad way to do business for everyone EXCEPT the computer guy because the computer guy made out like a bandit when your systems were broken. My passion to find a better way led me to develop our Covered I.T. and chiroMANAGE programs that proactively protect and help your computers and technology.
Modern hardware, software and networks are extremely complex, but also very mature. I discovered that many times before a failure event there was some warning of the upcoming problem. Further investigation showed that almost all unexpected computer downtime was preventable.
My passion was ignited.
After much research and trial and error, we have built a system to mitigate that downtime. A system designed to manage thousands of PCs and we have the people and processes to make it work smoothly. It’s amazing how healthy your IT systems become when the technology service provider must pay to fix any problems.
My years of experience in this industry have taught me that the typical consultant/client relationship is exactly backwards. As IT consultants, we must align our interests with our clients. We are a real partner with our clients and truly share the risks and the financial pain of downtime.
I spent nearly 15 years managing multi-million dollar projects and implementing process driven lean operations for a large aerospace corporation. A large portion of that time was spent listening to my customer, developing system requirements based on their needs, integrating systems and networks, testing them and supporting the customer with a very complex flying computer network. My work and efforts are flying today in military theatres and supporting our troops. It is through these life lessons that I have developed this passion to educate clients how to drive more revenue with technology.
Since 1999, I have developed these same process based best practices, designed to save you money and keep you focused on your business -not worrying about your I.T. assets.
I am a private pilot and have a partnership in a 1956 Cessna 172. In my spare (ha ha) time I enjoy flying. I am also a ski instructor and love to hit the slopes.
I have been married to Heather for 15 years and together have a son, daughter and a crazy dog, Cole who is just as passionate to see us every time we walk in the door as I am to work with my clients… (well almost at least… I haven’t resorted to jumping all over my clients yet)
I am an active member at First Baptist Church in New Castle, DE and serve as an audio engineer and lighting designer.